Privacy Policy
Last Updated: November 14, 2025
Effective Date: November 14, 2025
Mizu Financial, Inc. (“Mizu Financial,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data of individuals, developers, and small businesses who use our payment processing and SaaS platform (collectively, the “Services”).
1. Who We Are
Mizu Financial, Inc.
650 E Evelyn Ave, Mountain View, CA 94041, United States
Registered in Delaware, USA as a C-Corporation
Contact: junxi@mizufinancial.com
2. Information We Collect
We collect the following types of information when you use our Services:
a. Personal Information
- Name
- Email address
- Company name
b. Financial Information
- Wallet address
- Product name
- Transaction amount
- Transaction details (for payment processing and record-keeping)
We do not collect or store credit card or banking credentials directly.
3. How We Use Information
We use your information for the following purposes:
- To process payments and complete transactions you initiate
- To display transaction information to you and your customers
- To maintain and improve the functionality of our Services
- To comply with applicable legal or regulatory obligations
We do not use your data for advertising or profiling.
4. Data Storage and Security
We store data securely in TiDB, a distributed database system.
Sensitive data is cryptographically signed in transactions between client and server sides to ensure integrity and authenticity.
We employ commercially reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access.
5. Data Sharing
We do not share, sell, or rent your personal or financial data with any third parties.
Your information remains accessible only within Mizu Financial’s internal systems as required to provide the Services.
6. International Data Processing
As a global platform, your data may be processed in the United States or other regions where we or our infrastructure providers operate.
By using our Services, you consent to this processing.
7. Data Retention
We retain personal and transactional data only as long as necessary to:
- Provide the Services,
- Comply with our legal obligations, and
- Resolve disputes or enforce agreements.
When data is no longer needed, it is securely deleted or anonymized.
8. User Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data,
- Request correction or deletion of your data, and
- Object to or restrict certain processing activities.
To exercise these rights, contact us at junxi@mizufinancial.com.
9. Children’s Privacy
Our Services are not directed toward children under the age of 16.
We do not knowingly collect personal information from minors.
If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
10. Cookies and Tracking
Mizu Financial does not use cookies or similar tracking technologies for advertising.
Minimal session information may be used to maintain secure access to your account or enable core Service functions.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on our website and are effective upon publication.
We do not provide separate notification of such changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Mizu Financial, Inc.
Email: junxi@mizufinancial.com
Address: 650 E Evelyn Ave, Mountain View, CA 94041, USA